Three Simple Ways Customer Engagement Increases Profitability and Retention
Consumer expectations are changing, and competition is increasing. To build profitability, retention, and loyalty, dealership teams must focus on better customer engagement. Data is critical to meeting and exceeding customer expectations – what is your dealership doing to prioritize your customers’ data?
Allan Stejskal, Chief Executive Officer, Tom Walls, Chief Technology Officer, and Charles McDonald, Product Marketing Communications Manager at AutoAlert covered the three simple ways to turn your data into actionable loyalty-building opportunities and leverage your most valuable customers.