Technology and Personalization
Technology is a big deal—for consumers and for the businesses that cater to them—so it’s important to create an environment that fosters both innovation and personalization when interacting with your customers. Your dealership’s brand identity paints a …Read More
#3: ABC’s to help you Navigate NADA100
There are a few things you can do to make NADA100 a top-notch experience. If you’ve already got a game plan and know which workshops you want to attend, then you’re ahead of …Read More
You’ve know employees can cost your company a significant amount—much more than most companies want to think about paying. But what do you stand to gain when you put in the time and effort to truly engage your employees and …Read More
5 Ways Your Employees Can Impact the Customer Experience
More and more businesses are focusing on the customer experience, and it’s with good reason. Consumers are more knowledgeable about products and services, they have more access to information than ever …Read More
Change is necessary for businesses to grow. That’s true for the salon down the street, for the local grocery store, and for your dealership. In order to keep up with consumer wants and needs in the marketplace, it’s important to …Read More
No one ever said change is easy. In fact, usually when change is presented to us—especially if there isn’t a chance to warm up to it—there aren’t many standing at the front of the room with their hands in the …Read More
To be able to hold yourself and your team accountable for any situation, you first have to get everyone TO SEE THE VISION.
What is the vision?
It is what the ULTIMATE outcome of any project or goal looks like.…Read More
Communication and engagement go together like biscuits and gravy, like macaroni and cheese, like bacon and eggs. Most of the time, it’s pretty hard to have one without the other. (Who wants a dry biscuit anyway?) Now that everyone is …Read More
Part II: Increase Employee Engagement
When dealerships are focused on social selling, they’ll be able to increase employee engagement, as well as boost their bottom lines. Most businesses already know increasing employee engagement is important, because engaged employees are more …Read More