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Posts Tagged ‘customer experience’

Boost Sales by Getting Personal

Technology and Personalization

Technology is a big deal—for consumers and for the businesses that cater to them—so it’s important to create an environment that fosters both innovation and personalization when interacting with your customers.  Your dealership’s brand identity paints a …

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Options, Features, & Updates

The More You Know, The More You’ll Sell

When Henry Ford introduced the idea of the assembly line to auto manufacturing, cars became more accessible to the American public, however choices were slim.  Early in production, Ford even reduced buyer

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#2.The Big Easy Survival Guide for NADA100: What to Know Before You Go


#2: What to Know Before You Go                                                                                                                                         

So you’re all signed up to go to NADA100 and you’re counting down to January 26?  (If you missed that whole registration thing, go HERE!)  You’re probably already starting to line out …

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Advocates in the House

5 Ways Your Employees Can Impact the Customer Experience

More and more businesses are focusing on the customer experience, and it’s with good reason.  Consumers are more knowledgeable about products and services, they have more access to information than ever …

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Confidence Equals Knowledge

Have you ever experienced a presentation of a product or service that was absolutely the best you have ever seen? What made that presentation so good? It was the likely the confidence and conviction of the salesperson that sold you …

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